Shipping & Returns Policy
Last updated: 22 April 2026
Buying & Selling by Appointment
All buying and selling of bullion is arranged by appointment at one of the following MRT locations:
- Novena MRT
- Pasir Ris MRT
Appointments help us deliver a smooth, private, and secure experience for every client. Exact meetup details are shared once the appointment is confirmed.
How to Make an Appointment
To arrange an appointment or request a quote, message us on WhatsApp or Telegram at +65 8970 2161. We're happy to help with pricing, availability, and scheduling.
Shipping & Delivery
Most transactions are completed in person by appointment, giving both parties a chance to review and authenticate the items comfortably.
For added convenience, we offer free islandwide delivery within Singapore for orders above S$20,000.
- Delivery is arranged after payment confirmation.
- Timing and details are coordinated directly with you.
- International delivery is currently not available.
Returns Policy
As precious metals and jewellery are subject to live market fluctuations, all completed transactions are final.
- Returns and exchanges are not offered.
- Once an item has been handed over or delivered, it is considered accepted.
We're always happy to answer any questions before you proceed.