Licensed & Regulated by the Ministry of Law Singapore - License No. PS202500008846
Live Spot Prices:
Gold (oz)S$5,931.89
Gold (g)S$190.71
Silver (oz)S$106.50
Silver (g)S$3.42

Privacy Policy

Last updated: 22 April 2026

Who We Are

Big Bullion Pte Ltd is registered in Singapore and licensed by the Ministry of Law (License No. PS202500008846). This policy explains what personal information we collect, why we collect it, and what you can ask us to do with it.

Information We Collect

We only collect what we need to run a transaction and meet our obligations as a licensed precious-metals dealer:

  • Contact details - name, phone, email, and optionally address for delivery orders.
  • Identity verification - where required by anti-money-laundering rules, government-issued ID details and related documents.
  • Transaction records - details of purchases and sales, including payment confirmations.

How We Use It

  • Quoting, scheduling appointments, and completing your transactions.
  • Meeting our Know-Your-Customer (KYC) and anti-money-laundering (AML) obligations under Singapore law.
  • Answering your questions on WhatsApp, Telegram, or email.
  • Operational updates (e.g. delivery coordination). We do not send marketing emails without your consent.

Sharing Your Information

We do not sell or rent your information. We only share it:

  • With service providers strictly to fulfil your transaction (e.g. couriers, payment processors).
  • When required by law or a valid regulator request.

How Long We Keep It

We retain transaction records for as long as required by Singapore regulations (currently five years for most precious-metals records), then dispose of them securely.

Your Rights

You may ask us to:

  • Confirm what information we hold about you.
  • Correct anything that is wrong or out of date.
  • Delete your data, where we have no legal obligation to keep it.

Reach out via the details below - we aim to respond within 30 days.

Cookies

Our website uses essential cookies to keep things working across pages and to gather basic analytics. You can disable cookies in your browser, though some features may not work as well.

Contact Us

For any privacy question, reach us via WhatsApp or Telegram at +65 8970 2161, or email bigbullionsg@gmail.com.

Updates to This Policy

We may update this policy from time to time. The latest version is always the one posted on this page.